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Altaro VM Backup for Microsoft Hyper-V and VMware

Altaro Gold Partner  

We are the only Altaro Gold Partner in South Africa

This means we can offer you the best service and advice on Altaro products in South Africa.

Free 30 days trial on Standard, Unlimited and Unlimited Plus Editions. No credit card needed! Need Reseller, NPO or Educational options? Contact Us.

 

 

 

 

 

 

 

 

Altaro VM Backup - Feature Comparison

Compare features of the different editions of Altaro VM Backup

Servers
Includes first year of updates and support (SMA)
Extended support (SMA Renewal) can be purchased separately
Included Included Included
Number of virtual machines that can
be backed up and restored per host
5 VMs per host Unlimited VMs per host Unlimited VMs per host
Restore old versions of VMs up to: Unlimited Unlimited Unlimited
Flexible Backup Scheduling Included Included Included
Hot/Live Backups
Back up running VMs without having to stop them
Included Included Included
Fast & Small Backups
Backup Data Compression
Included Included Included
Restore Clone
Can restore VMs to the same host but with a different name
(i.e. does not overwrite existing VMs).
Included Included Included
Offsite Backups Over WAN/Internet Connection
with WAN Acceleration
Included Included Included
Offsite Backups over LAN/Local Connection
Including Drive Rotation and RDX devices
Included Included Included
Remote & Central Management Console
Full monitoring and management of all Altaro
installations from a central console.
Included Included Included
File Level Restore
Restore individual files.
Included Included Included
Restore VMs to a different host Included Included Included
Sandbox Restore & Backup verification
Build and test a recovery plan to ensure you're
covered when disaster strikes.
Included Included Included
Priority Technical Support
(Phone, email & live chat)
Included Included Included
Military Grade (AES) Encryption of Backups Offsite Only Offsite and Backup Offsite and Backup
Augmented Inline Deduplication
Reduce backup storage requirements on local/offsite
locations and significantly speed up backups
  Included Included
Boot from Backup
Instantly boot any VM version from the backup location
  Included Included
Support for MS Hyper-V Clusters (CSV)
and VMware vCenter
  Included Included
Exchange Item-Level Restore
Restore individual items from backed up VMs
  Included Included
Cloud Management Console (CMC)
Cloud based tool to centrally monitor and manage all your Altaro VM Backup installations
    Included
Cloud Backup to Azure
Store your offsite backups to a Microsoft Azure Cloud Storage Account
    Included

 

 

 

 

FAQ - Frequently Asked Questions

Have a question about Altaro VM backup?

Below are answers to the questions we get asked most frequently.

 

 

Altaro VM Backup FAQ - Technical Questions

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  • Can I restore a VM backed up from VMware to Hyper-V? +

    No, this is not possible using Altaro VM backup, however Microsoft already offer tools to convert your VMs.
  • Does Altaro VM Backup work on Windows 2008 (not R2)? +

    Unfortunately, no.
    We support Windows Server 2016, 2008 R2, 2012 and 2012 R2 (all editions), as well as Hyper-V Server 2012 (Core).
  • What versions of VMware are supported? +

    You can back up the following VMware Hosts with Altaro VM Backup
    VMware ESXi 5.0, 5.1, 5.5 & 6.0
    VMware vSphere 5.0, 5.1, 5.5 & 6.0
    VMware vCenter 5.5 & 6.0
  • Can I backup the Free Edition of VMware or VMware workstation? +

    No, Altaro VM Backup cannot back up these versions of VMware.
  • Where should I install Altaro VM Backup & which OS's are supported? +

    To get started, download and install Altaro VM Backup on a machine running one of the following supported Windows OS's:
    Windows 2008 R2
    Windows Server 2016
    Windows Server 2012
    Windows Server 2012 R2
    Windows 7 (64-Bit)
    Windows 8 (64-Bit)
    This will be the machine managing your backup configuration and actually running the backups.
  • Are any tools available to help me manage Altaro VM Backup? +

    Yes, you can download the Altaro Offsite Server to enable offsite backups (WAN or LAN) and you can download Altaro Management Tools to run the remote management console which enables you to connect to one or many remote installations. You can download these tools here.
  • Can I monitor multiple Altaro VM Backup installations? +

    Yes, you can download Altaro Management Tools to run the remote management console which enables you to connect to one or many remote installations.
  • Can I manage both VMware and Hyper-V hosts from a single Management Console? +

    Yes, if you have both VMware and Hyper-V hosts in the same LAN, you will be able to manage both host infrastructures from just one Management Console.
  • Can I backup VM’s which are running MS Exchange or SQL? +

    Yes, for VMs running on VMware we have developed the Altaro VM Tools, which can be deployed to the VM through the main management console in order to truncate the transaction logs for MS Exchange and SQL.
    VMs running on a Hyper-V host will handle this by default without the need for an agent on the guest VM.
  • Will I be able to take offsite backups for disaster recovery? +

    Yes, you can choose to take a second copy to one location - such as a NAS or a local drive. You even have the option to swap a pool of drives, which contains a full copy on each, so a complete restore can be performed from each of the drives.

    We also offer the option to take backups over WAN/VPN/Internet connection via the Altaro Offsite Server, a tool we developed to ensure that backups arrive consistent over such connections which are more prone to disconnections.
  • Can I install Altaro VM Backup on Hyper-V Server / Server Core? +

    Yes, you can install Altaro VM Backup directly on a core server as per these instructions.
  • Can I run test restores to ensure that my backups are fully restorable? +

    Yes, the Sandbox Restore feature will allow you to verify the integrity of the data on the backup drive. You can choose to either Verify the backup folder without attaching the VM to the VM Manager or else you can even perform a full restore in order to be able to boot up the VM itself. This operation will not affect the live VMs.
  • How do I upgrade from 5.x to 6.0? +

    If you’re running Altaro VM Backup 5.x, you can simply run the installer of Altaro VM Backup (v6.0). All settings and backups will be retained.
  • How do I upgrade from version 4.x to 6.0? +

    Should you want to upgrade to Altaro VM Backup (v6.0) from Altaro VM Backup v4.x, you will first need to upgrade to Altaro VM Backup v5.x (instructions here), then run the installer of Altaro VM Backup.
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Altaro VM Backup FAQ - Sales Questions

  • How does your pricing work? +

    Our pricing is straightforward: You pay per host - Not per socket or CPU, making Altaro VM Backup an easy fit for tight budgets.
  • How long does the order process take? +

    The order process usually takes 1 week (or 5 business days) from the date that you make payment until you receive your license.
    This goes for new licenses as well as renewals, so be sure to order at least a week or two before the expiry of your trial or SMA.
  • Do you offer educational, government or non-profit discounts? +

    Yes we do! Kindly contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for more details.
  • Do you offer volume discounts? +

    We offer volume discounts from 10 licenses upwards. Kindly contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. to get a custom quote!
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Altaro VM Backup FAQ - Licensing Questions

  • How long does the order process take? +

    The order process usually takes 1 week (or 5 business days) from the date that you make payment until you receive your license.
    This goes for new licenses as well as renewals, so be sure to order at least a week or two before the expiry of your trial or SMA.
  • Do I pay a one-time price? Does the price include support? +

    Altaro VM Backup is a one-time purchase which includes 1 year of SMA (Software Maintenance Agreement). The SMA entitles you to premium support and all software upgrades during your SMA.
    From year 2 onwards, you will have the option to renew your SMA at a cost of 25% of the current license price, per extra year of SMA.
    You can choose not to renew the SMA. In that case, the product will still continue to work, but you will not be eligible for technical support or upgrades.
  • Which End User details are required to purchase a license? +

    Altaro requires the following end user details for licensing:
    * Company Name
    * Physical Address (including postal code)
    * Contact Person
    * Telephone Number
    * E-mail Address
    Unfortunately this is not negotiable as agreeing to the EULA (End User License Agreement) constitutes a binding agreement between Altaro and the end user - and this cannot be entered into by the distributor or reseller on the end user's behalf.
  • Are any add-ons licensed separately?
    (e.g. Altaro Offsite Server, remote/central management tools) +

    No. Add-ons do not require a license as long as the host is assigned a Standard or Unlimited Edition license.
  • What if I didn't renew my SMA, but want to do so now? +

    If paid within 30 days of expiry, no penalty.
    If paid after 30 days of expiry, you need to purchase 2 years of SMA.
    If paid after 1 year of expiry, you need to purchase 3 years of SMA.
    If paid after 2 years of expiry, you need to purchase 4 years of SMA.
    At the point of having to purchase 4 years or more, it becomes more economical to purchase a new license.
  • Do I need to re-install if I want to upgrade from the Free Edition? +

    No, you can simply replace your Free Edition key with the new license key purchased and all the product's features will be available to you right away.
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