We changed our focus to only a few aspects of IT Products & Services
We have spent the last few years closely looking at the products and services we provide, and analysing the resources we spend on providing these products and services to our clients. It quickly became clear that many of the products and services we were providing was only beneficial to a few clients, but was consuming an increasing amount of resources in the provisioning process. We spent a lot of time thinking about how we could solve the problem and free up the resources without disrupting our clients.
During 2017 we started the transition, and on 15 February 2018 we removed the excess products and services (that didn't form part of our core offering) from our IT Products & Services catalogue altogether. We decided to only focus on 3 categories of products and services going forward: Software Licensing, Web Services and Cloud Apps. We launched our refreshed IT Products & Services catalogue on 1 March 2018.